Version: 1.0 — proposed final draft
Legal operator: CJEL DIGITAL IMAGING EDUCATION SOLUTION PTY LTD (ABN 59 630 412 047; ACN 630 412 047)
Main business location: NSW 2034, Australia
CJEL DIGITAL IMAGING EDUCATION SOLUTION PTY LTD (ABN 59 630 412 047; ACN 630 412 047) ("CJEL") operates the MyUniMentor project and online service ("MyUniMentor"). References to "MyUniMentor", "we", "us" or "our" mean CJEL in its capacity as operator of the MyUniMentor project.
Accepted at: each paid checkout
1. Your Booking
You are booking the Mentor Service shown in the checkout summary.
The Booking record should preserve:
- - Mentor;
- - service description;
- - delivery mode;
- - scheduled date/time;
- - Mentor Service Price;
- - Mentee Platform Fee;
- - Membership Fee if applicable;
- - GST/tax display;
- - cancellation rule;
- - applicable legal-document versions.
2. Supplier of the Mentor Service
The intended model is that the identified Mentor provides the peer Mentor Service and MyUniMentor provides Platform/payment-administration services.
Nothing in these Terms changes any legal supplier characterisation required by law.
3. Charges
The current model is:
- - Mentor Service Price: set by Mentor;
- - Mentee Platform Fee: 10% of Mentor Service Price;
- - Membership Fee: $10 once if this Booking triggers it.
The total payable must be displayed before you confirm payment.
4. GST
GST will be displayed only where required by law and supported by the actual tax status of the relevant supplier.
At the date this suite was prepared, ABN Lookup showed CJEL was not currently registered for GST. The checkout must therefore not show a blanket 10% GST line for CJEL's own fees unless CJEL's GST status changes and tax advice confirms the treatment.
A Mentor's GST position may be different and should be handled according to the final marketplace invoicing design.
5. Confirmation and payout
After the session:
- - the Mentor may mark the Booking complete;
- - you may confirm that the Mentor Service occurred;
- - your confirmation authorises release of the Mentor payout subject to payment processing.
You are not required to leave a rating to confirm delivery.
6. If you report a problem
If you report a problem before payout:
- - payout is placed on hold;
- - the Booking enters the dispute process;
- - an administrator reviews evidence;
- - no payout occurs automatically.
7. If you do nothing
If you do not respond after the Mentor marks the Booking complete, the Booking may be escalated to an administrator after 14 days.
Silence does not itself authorise payment.
8. Cancellation and rescheduling
The version of the Cancellation, Refund and Dispute Policy shown at checkout applies.
Any refund estimate shown before you cancel must match what the payment system can actually execute.
9. Peer mentoring limitations
A standard Mentor Booking is not a booking for:
- - migration advice;
- - legal advice;
- - financial advice;
- - clinical/medical advice;
- - guaranteed admission, visa, academic or employment results.
10. Visa questions
Your Mentor may share personal experience.
If you need personalised immigration assistance, MyUniMentor may refer you to a registered migration agent or Australian legal practitioner under a separate professional engagement.
11. Consumer rights
Nothing in these Booking Terms excludes any non-excludable right under the Australian Consumer Law.
12. Acceptance evidence
MyUniMentor should store:
- - Booking ID;
- - Booking Terms version;
- - acceptance timestamp;
- - exact checkout snapshot;
- - cancellation-policy version;
- - IP/user-agent where lawfully collected.