๐ŸŽ“ For new & international students

Your first year in Australia, guided by someone who's done it

MyUniMentor connects you with current university students in Australia who arrived exactly where you are now. Here is what actually happens โ€” from signing up to your first session, including what it costs.

  • Free to join
  • Every mentor is ID-checked
  • Your payment is held until you confirm
  1. Step 1

    Create your free account

    Sign up from the top-right corner of any page and choose Mentee. It takes a couple of minutes, you can use your email or your Google account, and you do not need a card โ€” you only pay when you book something.

    • Choose Mentee โ€” once you are studying here you can become a mentor too
    • Tell us your university, course and the languages you speak
    • Verify your email and you are in
    Create an account
    myunimentor.com/user/register
    The MyUniMentor sign-up screen, with Mentee and Mentor to choose between

    Sign up sits in the top-right corner of every page.

    โ€œLearn what university life is really like โ€” from students already living it.โ€

  2. Step 2

    Find mentors who have walked your path

    Browse current students and narrow the list by university, major, city, language or nationality. Every profile shows where they study, what they study, the languages they speak and the services they offer.

    • Filter by university, major, city, language, nationality and age
    • Look for the Super Mentor badge โ€” the mentors who contribute the most
    • Read reviews from other students before you commit to anything
    Browse mentors
    myunimentor.com/myUnimentors/home
    The mentor directory, showing student mentor cards and the filter panel

    The filters on the left narrow the directory as you pick.

  3. Step 3

    Pick a service โ€” or start with a free chat

    Mentors list what they genuinely help with: application and enrolment support, choosing a course or major, finding accommodation, a tour of campus, academic tutoring, language and cultural exchange.

    Each listing shows its price and how it is delivered โ€” online or in person, one-to-one or a small group. You can search by service instead of by person if you already know what you need.

    • Search services directly, or open a mentor's profile to see theirs
    • Online or in person, one-to-one or small group โ€” the mentor chooses what they offer
    • Message a mentor for free before you book anything
    Browse services
    myunimentor.com/services/home
    The service listings, showing what mentors offer and what each costs

    โ€œMeet and connect with students at your future university.โ€

  4. Step 4

    Book a time and pay securely

    Agree a time with your mentor and pay through the platform. The price on the listing is the mentor's own price and it does not move โ€” the 10% service fee is added on top and shown as its own line, so there is nothing buried in the total.

    Your money is held from that moment. It does not reach the mentor until you say the session happened.

    What a $30 session costs you
    The mentor's price$30.00
    Service fee (10%)$3.00
    Total charged$33.00
    GST (10%), shown for your records only$3.00

    A one-time $10 membership is added on your second booking โ€” never on your first. GST appears on your receipt for information only and is not added to what you pay; mentors are independent and manage their own tax.

  5. Step 5

    Confirm the session, then rate it

    When the session is done your mentor marks it complete, and you are asked to confirm. Confirming โ€” with a rating โ€” is what releases their payment, which is why a mentor cannot be paid for a session that never happened.

    If you do not respond, nothing is paid out automatically. After 14 days our team reviews the session and decides based on the evidence โ€” your money is never released without your say-so or a human decision.

    How the payment is released
    Your mentor marks the session complete
    You confirm it happened and leave a rating
    The payment is released to your mentor
    No response after 14 days? Our team reviews it โ€” nothing pays out automatically

    Your rating is the whole reputation system โ€” it decides who appears well in the directory and who earns Super Mentor status. Honest ratings are what keep it worth reading.

    โ€œYour review is how the next student finds the right mentor.โ€

What mentors actually help with

Three kinds of support, from the practical business of arriving to getting through your degree.

University Start

Feel at home from day one

  • Welcome and arrival essentials โ€” bank, transport, phone, internet
  • Help finding accommodation, including on-site visits
  • Orientation and a real tour of your campus

Study Guidance

Pick your subjects, plan your degree

  • Choosing a course and major from someone doing it
  • Scholarship and application support
  • Enrolment, visa and healthcare paperwork

Student Support

Do well, and settle in

  • Academic tutoring and study strategies
  • Clubs, events and getting to know people
  • Language practice and cultural exchange

Questions people ask first

Does it cost anything to sign up?

No. Creating an account, browsing mentors and messaging them is free. You only pay when you book a session, and a one-time $10 membership is charged on your second booking.

How do I know a mentor is really a student?

Every mentor uploads photo ID and a current academic transcript, and a person on our team reviews them before the profile can go live. That check is the reason the directory is worth trusting.

What exactly am I charged?

The mentor's listed price, plus a 10% service fee shown as a separate line. A $30 session is charged as $33. GST is displayed for your records but is not added to the total, because mentors are independent and handle their own tax.

What if the session does not happen?

Your payment is held until you confirm the session took place. If it did not happen, do not confirm it โ€” contact us and we will sort it out rather than release the money.

Can I talk to a mentor before paying?

Yes. Once you have an account you can message any mentor for free and ask whatever you need to before you book, so you can get a feel for whether they are the right fit first.

Do I have to be an international student?

No. Most of our mentees are arriving from overseas, but domestic students moving cities or starting their first degree use MyUniMentor for exactly the same reasons.

Ready to find your mentor?

Browse the directory and see who is studying what you are about to start.